Tech. Support

Our experienced team is focused on solving your gadget problems quickly, no worries

Remote Repairs

Get professional & reliable assistance in fixing your device(s), no physical access needed

Pickup & Delivery

Have our courier pickup and deliver to you once fixed; no traffic, no long queues*

Multilingual Support

We provide online support in over 100 different languages

Instant Messaging

Consult us via Facebook, Whatsapp, Telegram, Skype or Live Chat

Global Reach

Get device issues fixed from the comfort of wherever you are

Save Money By Learning

Wouldn't it be great to fix some of your device problems by yourself? Subscribe to our Youtube Channel and Podcast for helpful tips

Novice / Noob friendly
Interactive and Educative
Free T-shirts to be won

Youtube Podcast

About Us

Hovatek is a Tech. Support (gadget repairs) platform based in Lagos, Nigeria.

Experienced Team

We're on the front line of gadget problems so we are exposed to the toughest problems and situations

Something For Everyone

Provided you have a gadget, we have something for you regardless of your financial, savvy or geographic status

Our Services

Technical Support

Experienced staff are on ground to provide prompt responses at our forum

Remote Repairs

We can fix your software issues without needing physical access

Offline Repairs

Whether software or hardware problems, our drop points are open to clients

Pickup & Delivery

Have our courier pickup your device and deliver to you once fixed

Tech. Tips

Helpful tech tips from our Youtube channel & Podcast keep you informed

eLearning

Our online gadget repair courses are very explanatory, practical and engaging

Online Courses

Looking to start a repairs outfit or learn for personal use? Our courses are just what you need.

Mediatek (MTK)

Learn how to fix software issues on the Mediatek chipset and apply the knowledge to tens of thousands of devices.

Enroll Now

Qualcomm (QLM)

Qualcomm is a fragmented chipset. This course discusses fixing common issues on General Qualcomm devices.

Enroll Now

Unisoc (SPD)

Armed with this course, you can fix software related problems on most Unisoc / Spreadtrum (SPD) devices.

Enroll Now

Private Support

Despite providing free support, we acknowledge that some cases require special attention. For such users, we offer Private Support.

Choose A Package

Which plan best meets your needs?

Free

$0 / hour

Forum Support
Twice Daily Response
Whatsapp, Telegram, Facebook, Skype & Live Chat (web browser)
Priority Responses
Private Conversations
Remote Repairs
Step-by-step guidance
Flexibile hours to suit your time zone
Voice & Video Communicaation

Start

Private

$10 / hour

Forum Support
Real Time Response
Whatsapp, Telegram, Facebook, Skype & Live Chat (web browser)
Priority Responses
Private Conversations
Remote Repairs
Step-by-step guidance
Flexibile hours to suit your time zone
Voice & Video Communicaation

Upgrade

Frequently Asked Questions

Are Hovatek's files free?

Yes, and we never password-protect our files. To download files at our forum, you need to be registered and logged in. Registration is free.

What are your work hours?

We're available Mondays - Saturdays, 09:00 - 18:00 (GMT+1). Work hours might vary on public holidays.

How can I get a T-Shirt?

Stay tuned to our H-Tech Series on our Youtube Channel or Podcast. We give away branded items to engaging listeners.

How can I contribute?

Your support would mean a lot.You can contribute by:

Answering others questions at our Forum / Telegram group
Sending us files or tutorials we don't have
Telling friends and family about Hovatek
Following us on social media and sharing our tutorials / videos
Giving us feedback & suggestions to help us improve

What is Hovatek IMS and LRAS?

Instant Messaging Service (IMS) enables you get support via your favorite instant messengers e.g Whatsapp, Facebook, Telegram etc. Live Remote Assistance Service (LRAS) enables you get software issues fixed without us needing physical access to your device.

How do you handle language and time zone differences?

Thanks to Google Translate, we're able to communicate with clients in over 100 languages. We can arrange a mutually conveinent time for Private Support subscribers outside our time zone.

Do you offer refunds / guarantees?

Yes. While we'll always give you excellent services, certain situations call for a refund. We however reserve the right to deny refund requests if we suspect fraud or our service was rendered. For offline repairs, we only provide replacement guarantees (for irreparable damages / loss due to our fault) on the device itself, not the data it contains.

I have many other questions, where do I ask?

We'll be happy to answer all your questions. Simply shoot us a message via the contact form at the bottom

Customer Reviews

“Got an excellent service with my Lenovo K5 Play. The support Agent, very painstaking walked through with me until the problem is resolved. I will recommend Hovatek time and again. Thank you!.”

“I was completely satisfied with the response and solutions I received. I was more impressed that such professionalism came from fellow Nigerians. You guys are doing a really wonderful job. kudos! Keep up the good work.”

“Very professional, in fact I got to know it was a Nigerian establishment today. I was not expecting such level of commitment from Nigerians. Keep up the good work.”